Privacy Policy

This Privacy Policy explains how Night Drive Optics collects, uses, and protects personal data when you visit this website, place an order, contact us, or interact with our services.

Who we are

Night Drive Optics is an online store. For privacy questions, please contact [email protected].

Information we collect

  • Contact information such as your name, email address, phone number, and shipping details
  • Order information such as billing details, order history, and purchased items
  • Payment-related information processed securely by PayPal and related payment providers
  • RX lens order information such as prescription details, PD values, and prescription files you upload or send for custom lens fulfilment
  • Messages you send through our contact forms or customer service email
  • Technical and usage information such as IP address, browser information, device data, session activity, and on-site events

How we use your information

  • To process orders and provide customer support
  • To manufacture and fulfil RX lens orders where selected
  • To deliver products and order updates
  • To prevent fraud and manage payment risk
  • To improve website performance and shopping experience
  • To measure site usage and conversion performance where consent is required

Analytics

We may use analytics tools, including PostHog, to understand how visitors use our site and to improve website performance, conversion flow, and shopping experience. Where required, non-essential analytics should only be used after the relevant cookie consent choice has been made.

Contact forms and support

If you contact us using a form on this website or by email, we use the information you provide to respond to your enquiry and support your request.

Sharing information

We may share information with service providers involved in website hosting, payments, RX lens processing, order fulfilment, email delivery, analytics, and fraud prevention where needed to operate the store.

Data retention

We keep personal data only for as long as reasonably necessary for the purposes described above, including legal, tax, accounting, customer service, and prescription-order fulfilment requirements.

Your rights

Depending on applicable law, you may have rights to access, correct, delete, or restrict the use of your personal data, or to object to certain processing. To make a request, contact [email protected].

Cookies

For more information about cookies and similar technologies, please see our Cookie Policy.